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Quick Start
Do you
have FTP software available for download?
Yes, we recommend using
an excellent shareware program called WS_FTP. You can download
this program for free directly from our server.
For the Mac,
"Fetch" is available:
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What
FTP host name do I use to access my web
site(s)?
To update your web
pages, FTP into ftp.yourdomain.com using the USERID and
PASSWORD provided on your account activation notice. Prior to
domain registration (or transfer) you will need to use the IP
address as the FTP hostname. (ie. 207.xxx.xxx.xxx vs.
ftp.yourdomain.com) The IP address associated with your
domain is also included in the activation notice. If you create
any links using the IP address, we suggest that you modify the
HTML to reflect your domain name once it's active world wide.
Using relative paths rather than absolute paths when
linking web pages will eliminate the need to modify your links.
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What
should I do if denied access via FTP or to "stats"?
- If you can access
your account Control Panel, but cannot access your
account via FTP, the FTP configuration may be incorrect.
You should contact your Web Site representative
to investigate the problem.
- If you are denied
access to either or both AFTER entering your userid and
password, you may be using the wrong password. Check the
activation notice sent to you via email when the account
was first set up. If you changed your password and it
doesn't seem to be working, contact support@mrtech.com to reset your password.
- If you can connect
via FTP, but not open your Control Panel, carefully read
the Control Panel access instructions included with the
activation email.
- If you cannot
connect at all, or connect and then "hang",
there may be problems with connectivity. You can test
your connection by going to
http://www.yourdomain.com/cgi-bin/secure/trgw-s
while still connected to the Internet. This program
will take about 15-20 minutes to generate a report. You
will need to send the results to support@mrtech.com so we can help you track
the problem.
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What
are the six folders I see when I connect to my web site?
When you connect to the
root or "home" directory of your account via ftp, you
will see the following sytem directories/folders which are
landmarks suggesting a successful connection:
Parent Directory 14-Mar-96 22:13 -
bin/ 14-Mar-96 22:02 -
cgi-local/ 10-Oct-95 18:07 -
etc/ 14-Mar-96 22:02 -
lib/ 14-Mar-96 22:02 -
stats/ 14-Mar-96 22:05 -
The only directory you
may need to use is cgi-local; this directory is reserved for
custom scripts. You can transfer files directly to the root level
and/or create subdirectories.
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How do
I get my page to load automatically?
You must name your main
loading file either "index.htm" or
"index.html" . Be sure to name everything in lowercase,
not "INDEX.HTM" . Also, this file must be located in
your home directory, which is the first directory you see when
accessing the web server via ftp.
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What
directory and file names are acceptable?
Our operating system is
case sensitive. In other words, the file name
"faq.html" is NOT the same as "FAQ.html". If
your HTML code references a faq.html, but the actual file name is
in uppercase, this will result in a File Not Found error.
This applies to directory names as well.
To prevent errors, we
suggest naming all files in lowercase. Spaces and special control
characters are generally not a good idea. The underscore
character ("_") is acceptable. You should avoid special
characters (eg. ! @ # $ % ^ & * : ') in file names. We
suggest that you keep the length of file names to a minimum. The
tilde (~) cannot be used in directory or file names.
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How do
I update my web pages?
You can literally create
and maintain your web pages, images, and scripts locally and
upload them to the web server at your leisure via FTP. You can overwrite existing
files or transfer a new file.
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What is
the function of the "cgi-local" directory?
This directory allows
you to execute a CGI script written in Perl, Unix Shell, or C.
Perl and shell programs are self-compiling and can be utilized
immediately after transfer to this directory/folder. C programs
must first be compiled before they will function.
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How do
I create sub-directories?
We recommend using the
"make directory" feature in our recommended FTP client
software, WS_FTP. Please note that subdirectories cannot be
created under the cgi-local directory.
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How can
I simulate sub-websites within my account?
To simulate a sub-web
site, you have to create a new directory (or folder to MAC users)
and then upload the main loading page (index.htm) to that new
directory. You can set up as many sub-web sites as you wish.
Mikrotec only charges additional fees if you go over the allotted
disk and data transfer limits that are established in your
pricing plan.
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How do
I access my personal web-based Control Panel?
Once your domain is
active, you can access your Control Panel in the following
manner:
- http://www.yourdomain.com/stats/
If your domain name is
still in the registration process, you can still access the
Control Panel using the I.P. address provided in your activation
notice.
If your IP address is:
123.12.123.12, then you would enter: http://123.12.123.12/stats/
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When
will I be able to reach my site using the domain name?
Once the InterNIC
announces that your domain name has been registered (or
transferred, if applicable), it usually takes about 72-hours
before it is active. All internet providers must update their
records (DNS tables) to reflect new site locations. This is
called propagation of routes.
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How do
I announce my site?
We recommend that you
register your web site with the major search engines beginning
with Yahoo, WebCrawler, Lycos, and AltaVista. Look for an "add URL" option
at each of these sites as well as links to other search engines.
Currently, there is no charge to register with the aforementioned
search engines. If desired, you can register with a site called Submit-it!. This site allows you to enter your
information one time and then automatically submit it to many of
the major search engines. However, a fee may be required.
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How can
I monitor web usage statistics?
Select View your web
usage statistics & logs from your Control Panel to see
what domains are accessing your web site, how many
"hits" you are getting, how much data is being
transferred and more. If needed, you can download the raw log
files to your local computer for analysis and use gzip to
uncompress them.
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